Scanners – Maintenance Service

Scanner Section on MFD

The paperless office has been the “buzz” word of the millennium, yet we still produce tonnes upon tonnes of paper documentation. The introduction of high-speed scanners has allowed this paper documentation to be turned into an electronic format, be it for electronic archiving, or just electronic workflow. The scanner has to cope with man-handled paper, often dirty from sweat, grease, hand creams, dust etc, so jams are a regular occurrence. The document feed rollers often need cleaning or replacing, as well as the scanner reader and optical sections. You may also experience scan to email, or scan to folder errors.

Ontrac Digital offer a scanner repair service from small desktop scanners all the way through to 160 images per minute devices. These can be stand alone units or part of a multifunctional device. We also recommend archiving software in the form of PowerRetrieve, which works with our recommended network multifunctional devices. Ontrac Digital Ltd can also offer the option of creating dedicated outgoing email mailboxes for clients for their scan to email scanners.